Delete or Edit an Existing Communication

To delete or edit an existing communication in InContact:

1. Find the communication you wish to delete or edit, using filters to search if needed.

2. Click on the communication and it will pop up a larger view with a trash icon and edit icon

3. Select the icon of the action you wish to complete. Trash will delete the communication. Edit will open a window to make any changes to the communication.

Direct link to “InContact” here.

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