Personas Overview

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IntelliBoard uses personas to focus on customizing solutions to meet the unique needs of specific roles within an organization. By identifying key personas—such as Instructors, Advisors, Deans, Financial Aid Officers, Registrars, Coaches, and Administrators—we can tailor data analytics, tools, and resources to align with their distinct responsibilities and challenges.

Each persona interacts with data differently, and the persona approach ensures that the right information is delivered to the right person at the right time. For example:

• Instructors need insights into student performance and engagement within their courses.

• Advisors require tools to identify at-risk students and support them effectively.

• Academic Leadership benefit from a comprehensive overview of departmental performance and strategy effectiveness from retention to operational efficiency.

• Financial Aid Officers need to track funding recipients and assess risks.

• Registrars focus on enrollment data for compliance and reporting.

• Coaches need an overview of academic performance for student-athletes to ensure eligibility is maintained.

• Systems Administrators oversee institutional systems including the LMS and SIS and need to track system performance, monitor user engagement, and manage data consistency.

By focusing on personas, IntelliBoard provides dashboards, analytics, and reports that are specifically designed to enhance the decision-making process for each role. This not only increases the relevance of the data but also drives more targeted and impactful outcomes.

Personas

For each persona, IntelliBoard has identified the most used datasets with the most critical information. These datasets allow each persona to focus on the data that matters most, enabling more informed decision-making, streamlined processes, and improved outcomes.

Academic Advisor

Academic Leadership

Registrar

Financial Aid

Athletic Coach

Systems Administrator

Instructor

Learner

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