Delete or Edit an Existing Communication
To delete or edit an existing communication in InContact:
Find the communication you wish to delete or edit, using filters to search if needed.
Click on the communication and it will pop up a larger view with a trash icon and edit icon
Select the icon of the action you wish to complete. Trash will delete the communication. Edit will open a window to make any changes to the communication.
Direct link to “InContact” here.
For additional support, email us at helpdesk@IntelliBoard.net
Provide Feedback on Support Articles