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work in progress, should include the below as frequently asked questions:

Update Email Address

Update Password

Log in to IntelliBoard Pro

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Welcome to Frequently Asked Questions about IntelliBoard Pro. If your questions isn’t listed below, please search our help articles above for more resources or contact our Help Desk at helpdesk@IntelliBoard.net

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titleHow do I log into IntelliBoard Pro?
Log in to IntelliBoard Pro

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titleHow do I update my email address?
Update Email Address

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titleHow do I update my password?
Update Password

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titleHow do I enable Account Assumption?
Enabling Account Assumption

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titleHow do I get started with IntelliBoard Pro?
Getting Started with IntelliBoard Pro Guides

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titleHow do I send a notification?
Notification Creator Basics

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titleDoes IntelliBoard report on historical participation data?

Yes, IntelliBoard does provide historical participation data. Participation data is calculated and stored by IntelliBoard from the moment a connection is established. However, it's important to note that IntelliBoard does not report on historical participation data.

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titleDoes IntelliBoard Pro use live data like Legacy?

With IntelliBoard Lite and Legacy, live queries are continuously sent from IntelliBoard to your LMS server

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, creating a heavy load on your server, especially with large requests. This can lead to server timeouts and increased load on your LMS server due to the creation of new queries with each filter change or action in IntelliBoard Lite.

To address this, IntelliBoard Pro has changed its data querying concept to enhance system performance and reduce the impact on the LMS server. We now migrate data from your LMS server and

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store it on our servers. When

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running reports, the data is loaded from our server

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, eliminating any impact on your LMS server.

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To migrate data from your LMS, we

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utilize scheduled tasks to migrate

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historical data and export new data daily with

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minimal impact on your LMS server.

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This means data processing occurs only once a day.

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You have the flexibility to schedule data processing in the early morning

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or before office hours

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to ensure you have the latest data when needed.

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While this may initially seem less convenient, it significantly improves the speed and stress-free utilization of our reporting

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tools without affecting your LMS server's performance.

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titleWhat is the difference between IntelliBoard Pro and IntelliBoard Lite?

IntelliBoard Lite:

  • Designed for users who require basic analytics and reporting functionalities.

  • Offers essential features for monitoring and analyzing learning data, such as course completion rates, user activity, and grade distributions.

  • Ideal for smaller organizations or those with simpler reporting needs.

  • No access to the Visual Builder tool to create additional datasets, users are limited to default dashboards.

IntelliBoard Pro:

  • Geared towards users who need advanced analytics and comprehensive reporting capabilities.

  • Includes a broader range of features beyond the basics, such as predictive analytics, custom reporting, and deeper insights into learner engagement and performance.

  • Suitable for larger organizations, institutions, or enterprises with complex reporting requirements and a need for more detailed insights.

  • Access to the Visual Builder tool to create additional datasets with data critical your organization’s needs