work in progress, should include the below as frequently asked questions:
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Welcome to Frequently Asked Questions about IntelliBoard Pro. If your questions isn’t listed below, please search our help articles above for more resources or contact our Help Desk at helpdesk@IntelliBoard.net
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| Log in to IntelliBoard Pro |
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| Update Email Address |
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| Update Password |
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| Enabling Account Assumption |
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| Getting Started with IntelliBoard Pro Guides |
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| Notification Creator |
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Pro vs Lite
common question from Legacy users who have upgraded to Pro is concern about moving from live date to stored and refreshed data every 24 hours. sample response “As to your concern regarding the data being refreshed only once per day. I have double-checked with our development team and basically, they confirmed the same I explained during our call.
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| Overview |
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Yes, IntelliBoard does provide historical participation data. Participation data is calculated and stored by IntelliBoard from the moment a connection is established. However, it's important to note that IntelliBoard does not report on historical participation data. |
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With IntelliBoard Lite and Legacy, live queries are continuously sent from IntelliBoard to your LMS server |
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, creating a heavy load on your server, especially with large requests. This can lead to server timeouts and increased load on your LMS server due to the creation of new queries with each filter change or action in IntelliBoard Lite. To address this, IntelliBoard Pro has changed its data querying concept to enhance system performance and reduce the impact on the LMS server. We now migrate data from your LMS server and |
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store it on our servers. When |
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running reports, the data is loaded from our server |
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, eliminating any impact on your LMS server. |
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To migrate data from your LMS, we |
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utilize scheduled tasks to migrate |
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historical data and export new data daily with |
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minimal impact on your LMS server. |
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This means data processing occurs only once a day. |
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You have the flexibility to schedule data processing in the early morning |
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or before office hours |
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to ensure you have the latest data when needed. |
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While this may initially seem less convenient, it significantly improves the speed and stress-free utilization of our reporting tools without affecting your LMS server's performance. |
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IntelliBoard Lite:
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IntelliBoard Pro:
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Accessibility is more than a requirement—it’s a priority. We’ve worked diligently to ensure that the design is fully compliant with ADA standards. This includes improved color contrasts, keyboard navigation, and screen reader compatibility, making IntelliBoard more accessible to all users, including those with disabilities. By prioritizing accessibility, we ensure that every team member can effectively engage with and benefit from the data IntelliBoard provides. |