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IntelliBoard strongly recommends that the individual installing the IntelliBoard plugin and creating the Moodle connection be the Site Administrator of the LMS. The LMS user connecting IntelliBoard to Moodle must have permissions to enable web services, modify web protocols, and create Moodle tokens.

IntelliBoard is a web-based service. If access to your LMS site is behind a firewall, you would be need to configure IP address and ports for IntelliBoard services for a successful connection.

 IP Addresses and Ports

The IP address to enable is determined by the server where your IntelliBoard account is created. If you are not sure about your server, contact helpdesk@IntelliBoard.net for this information. 

  • USA: 54.89.20.214 

  • AU: 54.153.189.150 

  • CA: 52.60.146.119 

  • EU: 52.47.133.210 

The ports remain the same for all servers and must be open.

  • tcp 80

  • tcp 443 

To Create a Moodle Connection:

  1. After logging on to IntelliBoard with the main subscription email, click Settings

  2. From Settings, click Servers

  3. From Servers, click + Add New

    image-20250127-110241.png

To Add Moodle Site to IntelliBoard:

  1. Add your LMS Name (For identification purposes only)

  2. Add your URL (Must be accessible from the internet; please be careful with https:// or http://, site dependent)

  3. Add your Token (Copy and paste from your Moodle; find how to create token here: https://intelliboard.atlassian.net/wiki/x/AoCpjg)

  4. Choose Protocol (Must match what is enabled in Moodle; find how to enable it here: https://intelliboard.atlassian.net/wiki/x/AoCpjg)

  5. Choose Server Category (Optional; may be created from Settings > Servers > Server Category)

  6. Choose Hosting providers

  7. Open Advanced Settings tab and switch on Active Connection

  8. When connection is successful, click Save Connection
    Note: If everything is good, you'll see 2 green check marks near your URL and Token and your Connection Status (in the top right corner) will get green smiley.

    image-20250127-111348.png

To Finish Connection Set Up:

  1. The blue dot denotes that your Moodle site is connected to IntelliBoard

    image-20240509-143124.png
  2. From Servers, click on the Moodle connection link (or the gear icon on the right-hand side) to access the connection editing page

  3. Scroll to Teacher Roles and select the Moodle roles typically associated with instructors in your LMS (this will be applied to reports from User Reports > By Instructor Role category)

  4. Scroll to Learner Roles and select the Moodle roles typically associated with learners in your LMS (this will be applied to reports from User Reports > By Learner Role category)

  5. When roles are set, click Save

    image-20250127-113204.png
  6. From Moodle, explore your data through Admin Dashboard under Site Administration > IntelliBoard > Dashboard

Frequently Asked Questions:

 I'm having issues with connectivity, what can I do?

STEP ONE

We know this sounds silly, are you signing on with the email/password assigned with your IntelliBoard subscription? (There are so many passwords these days!) Remember there is one main email associated with your IntelliBoard subscription.  (You may have other users who can access IntelliBoard through Sub Accounts/IB users, but there is only one email associated with the IntelliBoard subscription.)  Also please make sure you are signing on to IntelliBoard Lite instead of IntelliBoard Pro. 

STEP TWO

  1. From IntelliBoard site, go to Settings > Servers

  2. Click on the Moodle connection link (or the gear icon on the right-hand side) to access the connection editing page

  3. From here, make sure all of the blocks are filled out with your Instance's information

    image-20250127-115801.png
  4. Scroll to Advanced Settings, and check the Active Connection for your Moodle instance  

    image-20250127-115954.png
  5. Click Save

 

STEP THREE

The IntelliBoard Lite plugin includes a security update requiring the main subscription information to be included in the settings within your LMS system. 

  1. From your LMS, go to Site Administration > Plugins > Local Plugins > IntelliBoard.net Plugin

  2. Under Subscription Information, add the email address associated with the main IntelliBoard subscription

  3. Click Save changes

    image-20250127-120820.png

Still Getting Connection issues? Contact helpdesk@IntelliBoard.net

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