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titleDo Instructors and Learners need to have an IB User account?

While Instructors and Learners may have IB Users, you can also enable an Instructor or Learner LTI where one Organizational Role is applied to any user in the LMS who has a course-level instructor or learner role.  This allows all instructors or all learners to have a smiliar dashboard, where the data reflects their courses.

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titleCan I upload and delete an IB User's avatar?

The Primary Account Holder or someone with Admin Permissions can edit Avatars for IntelliBoard Users. From your avatar, navigate to the “Manage IB Users.”  Under the “Actions” column next to the IB User’s name, click the three dots and click “Edit.” You can now upload or delete that IB User’s avatar.

Upload and Delete an Avatar